1
Right of return
The customer is entitled to return a purchased product within 14 days of receipt, provided that the product is in its original condition and shows no signs of use.
2
Exchange Policy
A product may be exchanged in the following circumstances:
-
Defect found
-
Item sent in error
3
Procedure
To arrange a return or exchange, the customer must contact the UPFOR team via the contact form or the email address provided.
4
Refunds
Once the returned product has been received and checked, the amount will be refunded via the same payment method within 14 working days.
5
Delivery charges
Return costs are payable by the customer, except in the case of a faulty or incorrect product.
